Commonly Asked Questions

How long does shipping take?

Orders are typically delivered within 2–3 business days. Our business days run from Monday to Saturday.

If an item is temporarily out of stock, please allow 1–1.5 weeks for production before shipping. Since all Pattegra products are handcrafted, each piece requires time to be made with care and attention to detail.

Which type of leather do we use?

We use premium full-grain pull-up leather that is minimally processed to preserve its natural character and strength. This type of leather is known for its luxurious feel, durability, and rich depth of color.

Over time, our leather ages beautifully, developing a distinctive patina and natural crease lines unique to each owner. With every use, the wallet softens, darkens, and gains personality—becoming a piece that tells your story rather than wearing out.

The result is a leather good that doesn’t just last, but gets better with age.

How to take care of your wallet?

To keep your Pattegra product looking its best, gently wipe it with a soft, dry or slightly damp cloth to remove dust and dirt. Use a leather conditioner or balm occasionally to maintain softness and prevent drying.

Avoid prolonged exposure to water, direct sunlight, heat, or harsh chemicals. If the leather gets wet, let it air-dry naturally.

With proper care, premium pull-up leather can last for decades, developing a rich patina and natural crease lines that enhance its beauty and character over time.

What is our refund policy?

Your satisfaction matters to us. If you’re not happy with your Pattegra product, you can initiate a refund by referring to our Refund Policy page linked at the bottom of the website for full details.

We truly value your feedback and would love to hear from you—your input helps us improve our products and create a better experience for every customer.

Couldn't find what you're looking for?

We're here to help. If you couldn't find the information you're looking for, please reach out to us directly. Our team is eager to assist you.